“TekVision’s AIMT system has reduced our IVR testing time by more than 80% and significantly improved the customer experience and quality of the solutions that we deliver to our enterprise customers. TekVision’s flexibility and ‘customer first’ approach were key factors in our decision to buy AIMT.”
- Juan Amaya – Associate Director Professional Services (Contact Centre Solutions), Bell Canada

“TekVision’s AIMT system has identified a number of opportunities to improve the Customer Experience on our automated voice menus and Integrated Voice Response systems. AIMT provides us with peace of mind via ongoing Health Monitoring to identify new problems in a timely manner and minimize impacts to our customers.”
- James MacDonald - Director Customer Service & Support, Moneris Solutions

"TekVision's automated monitoring, testing and professional services have enabled D+H to improve the customer experience, reliability and availability of the contact centre systems that support our clients in the Financial Services sector. TekVision's proactive approach, proven expertise and flexibility were key factors in our decision to partner with them."
- Tom Band - Vice President, Contact Centre Operations, Davis & Henderson

“TekVision’s Automated Monitoring & Testing Services have enabled MTS Allstream to improve the customer experience, reliability and availability of our IP-based IVR systems and other customer services. Their expertise, responsiveness and flexibility allowed us to quickly identify and resolve problems during the implementation of major system changes on our IVR system and to meet our time-to-market and quality requirements."
- Ron Hoseman - Vice President, Service Assurance, MTS Allstream

Automated Interactive Monitoring & Test solution
AIMT is a very powerful remote monitoring and testing solution for IVR applications, PBX's, Auto attendants, Faxes and Conferencing systems.

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This product is designed to significantly reduce the cost and time-to-market for testing and implementing changes to your IVR applications. It is also designed to improve the reliability and availability of your applications via comprehensive upfront testing and ongoing health monitoring of your production IVR systems, PBX.s, Auto attendants, Faxes and Conferencing systems.

AIMT is available in a highly secure hosted environment that minimizes your upfront investment and time-to-implement.

AIMT offers a number of features and benefits, including:

• Automated regression & load testing to reduce costs and time-to-market
• Supports all IVR and PBX environments
• Multi-lingual support, including English, French and Spanish
• Simple intuitive user interface to enable rapid adoption by business users and technical specialists alike
• 24x7 health monitoring to improve system availability
• Convenient web access to all functionality including reporting
• Real-time alerts based on customer selected reporting criteria

For more information on how we can help you, please contact us